Covid-19 Policy

Dear Customers, Family and Friends

At marcOnline we make every effort to ensure that your order is handled with care. In light of the COVID-19 national lockdown currently in effect, we have implemented extra hygiene procedures when handling and packing your parcel. Warehouse staff follow strict hygiene guidelines as issued by the government health department and our reputable courier partners have implemented systems to ensure your parcel is delivered with limited risk of contamination.
 
Notwithstanding the hygiene protocols we have put in place, we do encourage our customers to take care when receiving their orders. We recommend washing hands directly after interacting with the courier and disposing of the packaging material. Avoid touching your face at all times.
 
In terms of the Disaster Management Act (57/2002): Directions Regarding e-Commerce Sales during Alert Level 4 of the COVID-19 National State of Disaster, issued by the DEPARTMENT OF TRADE, INDUSTRY AND COMPETITION on 14 MAY 2020, "All e-Commerce customers must ensure the following:
a) Customers and all residents within the immediate vicinity must wear a cloth face mask or a homemade item that covers the nose and mouth when receiving goods from courier and delivery personnel.
b) Customers must maintain at least one and a half metres distance from courier and delivery personnel.
c) Customers are encouraged to disinfect goods using guidelines published by the National Department of Health and those provided by retailers."
 
If you need more information, please get in touch with us on any of the channels below.

Email info@marcon.co.za
Telephone 087 985 0193
Facebook @marconlineza
Instagram @marconlineza
Twitter @marconlineza

Stay safe!